If you want service to be permanent, then you want service to succeed in ridership terms, because if it doesn’t succeed in ridership terms, the infrastructure isn’t going to save it. That’s the reality over and over.
— Jarrett Walker

Jarrett Walker is a transit planning consultant and author of the book, Human Transit: How clearer thinking about public transit can enrich our communities and our lives. He also writes a blog called Human Transit. In this conversation with Chuck Marohn, Walker considers, "What is the problem for which transit is the solution?" and "What does it mean for transit to work well?"

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